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Retail training programs are most effective when the content is directly connected to the company’s mission.

Our PI Insights provides a deeper look into individuals’ behaviors and work styles through visual aids and easy-to-read reports.

Those who recognize the limits of their capacity will be better equipped to adapt, realign, and rebuild their teams.

Often hailed as the No. 1 skill for managers to learn, 91% of employees find their manager lacking when it comes to communication.

Even if all your employees are good at what they do, they can’t achieve all that is possible if they aren’t empowered to work together.

Good communicators don’t just talk. If your tendency is to try to “win” conversations, curiosity will help balance out that tendency.

To stay productive when remote, you need clarity on what needs to be done, who needs to do it, and by when.

While managerial clarity is always important, in a period when so much else isn’t clear, its value is amplified.

According to Casey, focusing on optimizing talent is paying off. With an attrition rate well below the industry average of 21.4%.

Understanding the natural drives and needs of your people will allow you to identify the best behavioral style and patterns.

Managers who can stay calm and make good decisions in periods of high stress (easier said than done) will be at an advantage.

I’m giving you these comments because I have very high expectations and I know that you can reach them.

Having a strong team is an essential component of any strategic plan and must be an element of the blueprint for success.

The real key to successful remote teams is to create trust.

There’s only so many company baseball games and corporate retreats you can have before the concept becomes passé.

A study by West Monroe Partners discovered a whopping 59% of managers with 1-2 direct reports had no management training.

Whether you’re a big believer in the formal performance review or someone who thinks they should be wiped from the face of the earth

It’s clear employees want to know what’s expected of them, but how can you accomplish that?

Americans want to succeed, not merely survive.

Formality is the drive to conform to rules and structure.